Since Friday, a growing number of Xbox players have been experiencing an ongoing issue preventing them from accessing EA servers for FC 25. When attempting to connect, many users are met with the following error message:
“We can’t connect to the service you need right now. HTTP 404 error.”
This error stops players from progressing beyond the loading screen, making it impossible to access the game’s online features.
Multiple reports on EA’s forums and across social media indicate that this is not an isolated incident. The issue seems widespread, primarily affecting Xbox users.
Community and Content Creators React
One of the most well-known figures in the FC community, streamer NepentheZ, addressed the situation on Twitter after being alerted by his followers. He offered the following insight:
“From my limited knowledge of how EA work, they will absolutely be aware of this issue. If they aren’t speaking up on it, it’s MOST LIKELY (but not definitely) because it’s not an ‘EA’ issue. It might be an ISP issue, and so they wouldn’t be able to speak on it until it’s resolved.”
While there’s no official statement yet from EA regarding the root cause, the suggestion is that the issue may stem from internet service providers (ISPs) rather than EA’s own servers. However, without clear communication from EA, the cause remains unconfirmed.
What Can Players Do?
- Check EA Help and EA FC social media channels for any updates.
- Report the issue through EA’s support channels to ensure it continues to gain visibility.
- Test different networks (such as using a mobile hotspot) to see if the issue persists.
- Stay patient, as large-scale connectivity issues often take time to diagnose and resolve, especially if they involve third-party networks.
Summary
As it stands, Xbox players encountering the HTTP 404 error will need to wait for either EA or affected ISPs to provide an update or a fix. In the meantime, continuing to report the issue and sharing any workarounds you find with the community can help speed up the resolution process.